Privacy Policy

This Privacy Policy explains how RCFML Gummies LLC (“Hella Good Energy,” “we,” “us”) collects, uses and shares information when you visit this website or buy HELLA GOOD! Energy Gummies from us (together, the “Services”). By using the Services, you agree to this policy.

1. Information we collect

Information you give us at checkout. When you place an order, you enter your name, email address, phone number, shipping address and billing details on a checkout page hosted by our payment processor, Stripe. We receive your order details, contact information and shipping address so we can fulfil your order.

Payment information. Card and other payment details are collected and processed by Stripe. We do not receive or store your full card number.

Information collected automatically. Like most websites, our servers record basic technical information when you visit, such as your IP address, browser type, the pages you request and the date and time of the request. We use it to operate, secure and troubleshoot the site, including limiting repeated checkout attempts.

Information you send us. If you contact us, we keep the contents of your message and your contact details so we can respond.

2. How we use information

• To process, ship and support your orders, including sending order and shipping updates.
• To respond to your questions and requests.
• To operate, maintain, secure and improve the Services, and to prevent fraud and abuse.
• To keep business records and comply with legal, tax and accounting obligations.

We do not use your information for targeted advertising, and we do not sell your personal information.

3. How we share information

We share information only as needed to run the store:

• Payment processing: Stripe processes payments under its own privacy policy, available at stripe.com/privacy.
• Service providers: companies that host the website, fulfil and ship orders, or provide similar services to us, who may use the information only to provide those services.
• Legal and safety: when required by law or legal process, or to protect the rights, property or safety of our customers, us or others.
• Business transfers: in connection with a merger, acquisition or sale of all or part of our business.

4. Browser storage and cookies

Your cart is saved in your own browser’s local storage so it is still there when you come back. It stays on your device and is not sent to us until you start checkout. We do not use advertising or analytics cookies on this site. Stripe’s checkout page may set its own cookies to process payments and prevent fraud.

5. Data retention and security

We keep order information for as long as needed to fulfil orders, provide support and meet legal, tax and accounting requirements. We use reasonable administrative, technical and physical safeguards to protect information, but no method of transmission or storage is completely secure.

6. Children

The Services are not directed to children, and our products are not recommended for children. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

7. Your choices and rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to not be discriminated against for exercising these rights. To make a request, contact us using the details below. We may need to verify your identity before responding.

8. Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page.

9. Contact us

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